image_main

The Small Print (updated Nov 2011)

Taxes

  • Prices do not include taxes.
  • Taxes currently charged are 14.24%

 

Deposits

  • To secure a reservation, we require a deposit equivalent to one nights accommodation or 25% of the total booking cost (whichever the greater).

 

Cancellations

  • If cancellation is more than 4 weeks prior to scheduled arrival the deposit will be refunded less $50 administration charge.
  • If cancellation is between 1 and 4 weeks prior to scheduled arrival the deposit will not be refunded unless the lodge can be rented for the same period as the original booking.
  • If you shorten your booking within 4 weeks of arrival, 100% of the accommodation cost will still be charged unless the lodge can be rented out for that night (those nights).
  • If cancellation is less than 1 week prior to scheduled arrival 100% of the accommodation cost will be charged.
  • All cancellations must be in writing. Please ensure that you have adequate insurance in case of cancellation.

 

Restrictions

  • Please contact us to discuss pet stays (dogs only). Dogs can usually be accommodated at a cost of $25 per dog per stay.
  • Dogs are allowed in the Deer & Bear lodges only.
  • There is a no smoking policy inside the lodges.
  • We sometimes impose a minimum night stay for advance bookings in peak periods.
  • Please respect the hot tub rules, charges will be made if hot tub needs to be refilled due to misuse.
  • This is a mountain getaway offering beautiful lodges in a peaceful and quiet location.  If you are going to spoil this for other guests please book else where.
  • Quiet time is strictly from 11pm.  
  • If you disturb other guests or the hosts, a verbal warning will be given.  If the disturbance continues you will be asked to leave.  No refunds will be given.

 

Payment

  • Deposits can be made by VISA & Mastercard.
  • Balance of payment is due on departure.

 

Check In / Check Out

  • Check in time: 3:00 pm to 11:00 pm mountain time.
  • Check out time 11:00 am mountain time.
  • Note: Golden is in the same time zone as Calgary, & one hour ahead of Vancouver.